Leverage the cost of the reception and logging of your calls through our professional answering services.
A cost-benefit experience in the rates of our services that make your company grow.
Bilingual call center agents, ready to respond to their customers.
Qualified and professional staff in customer service.
We work with you to reach the desired results.
Do not invest on infrastructure, technology and/or human resources. LinkedIP’s infrastructure is at your service offering more than 500 squared meters of fully loaded professional desks, telephony, computers and the best in human resources.
Introducing xCALLY Motion, the best software for call/contact centers in the market today.
The xCALLY suite is a complete multi-channel solution for Inbound, Outbound and Blended Contact Centers. xCALLY features a turnkey Customer Care Suite solution, Responsive and Asyncronous software, integrated with an IP PBX, with ATI API for integrations, WebRTC, Drag and Drop IVR and more
Engage your customers with xCALLY unique technology: Real Time, Powerful, Effective and totally integrated with IP PBX.
XCALLY MOTION provides a complete Customer Journey management for cross-interactions between Agents and Customers.
Maximize your Call Center productivity and enhance your customer experience by integrating multiple channels of contact into one united interaction queue combining both inbound and outbound transactions.
Reduce costs, eliminate hold times and provide 24-hour service every day of the year with interactive voice response systems. xCally Square allows you to provide your customers with information and interact with them automatically as well as integrate your organization’s data and processes. Call Square is built on a simple but powerful visual designer tool with drag and drop elements that allows you to create IVR in seconds.
Your agents’ time is the principal cost of your Call Center operations. For better operations profitability, you have to make more contacts in less time, reduce abandoned call rates, and increase the penetration of you contact database.
Increase your agents’ productivity and improve your customers’ experience with real-time integration of your call controls and your business data onto one desktop screen.
As any other professional call center solution, xCALLY is agent based. Keep track of agent’s talking time, pause times, disposition time and more. Measure the activity of your agents in deep detail.
Increase your agents’ productivity and improve your customers’ experience with real-time integration of your call controls and your business data onto one desktop screen.
Everything you Expect From a Feature Rich World Class Contact Center Solution In a Single-Manufacturer Unified Software Suite.
Do not invest on infrastructure, technology and/or human resources. LinkedIP’s infrastructure is at your service offering more than 500 squared meters of fully loaded professional desks, telephony, computers and the best in human resources.
Be Always on Top of your Contact Center Operations with the Powerful Xcally Realtime Supervision Tools and Dashboard Designer.
Our BPO Call Center is your solution for:
Maximize your agents productivity and engage your customers with blended unified
omnichannel interactions: calls, emails, chats, faxes and more.
xCALLY is a turnkey Customer Care Suite solution integrated with IP PBXes available in more than 10 languages and installed in over 40 countries.
Contact us today to arrange a realtime demo.
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