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FAQ Omnichannel

Questions and Answers About The Omnichannel Solution.


We are the omni-CHANNEL communications company

Enabling superior customer care experiences trough phone calls, Instant Messaging, Video and any Digital Channel.

Take your business to the next level with communication tools that increase your brand satisfaction and accelerate your growth.  Engage better with prospects and customers thanks to our Artificial Intelligence based technology and make your organization more agile.

Online communications

Conduct all your conversations in on place with phone calls, SMS, video, email and Social Media together for a better productivity and customer experience.

Omnichannel interface for multiple channels

In this era of Communication Integration to Impulse your Business you Need a phone System Capable of doing more than Simply phone calls.  It’s time to carry your Business Conversations on one Unified Platform.

Including all the Business Communication Tools your Need

Enterprise Grade Phone System

Affordable VoIP based phone system running on premises or on the cloud with 99,999% High Availability and in compliance with HIPAA and many other regulatory standards.  Our solution includes 80+ productivity features  such as unlimited calling, unlimited simultaneous calls, HD audio, HD video,  Instant Messaging and more.


Cisco IP Phone
Unified Communications

Unified Communications As A Service

A cloud based solution with fully integrated phone calls, video, instant messaging (IM), team chat,  desktop and mobile app and Contact Center features to enhance your team’s productivity and meet your business ultimate’s communication goals.

Integrate with your existing CRM, ERP or mission critical software.  Add notes or comments to your calls or interactions and collaborate with your team.

Omnichannel Contact Center As A Service

Increase consumer satisfcation and close the gaps between you as a brand owner and your customers or prospects by enabling interactions through Voice, SMS, Web Chat, E-Mail and Social Media featuring WhatsApp for Business, Instagram DM, Facebook Messenger, Twitter, Telegram and more in one single unified platform.   Redesign your customer experience and reduce your churn.

Omnichannel Contact Center

Featuring Powerful Services and Add-ons

Your one stop source for all cloud communications services.

Local numbers and SIP Trunking

STIR/SHAKEN and Robocalling compliant conversational and dialer calling.  More than 3,000 area codes for your incoming calls.

CRM integrations and plugins

Optimize existing business productivity by allowing our systems to integrate with your CRM, ERP or mission critical software for better workflows.

Professional Managed Support

Let us nurse you with hands on training, on-going support and professional services to keep your business operating like clock work.

20 years of experience and saving our Clients time.

Let’s jump on a conversation

Have questions? Not sure where or how to start? 

Don’t sorry! We have outstanding team representatives waiting for your comments so we can help your projects and needs.  Tell us your history and we’ll be with you.  Use the form on the right to leave us with your contact information so we can contact you back.  Alternatively you can use the web chat form for live questions or call us at 800-969-0164.

Looking forward to connect with you.


Unified Communications