People and Digital Collaborating to Deliver Superior Customer and Employee Experiences
We enable Superior Customer and Employee Experiences through an AI-powered collaboration and communications platform with voice, video, instant messaging, and digital channels.
Elevate your business to the next level with a collaboration platform that engages your customers on their preferred communications channel, increases customer satisfaction, improves operational efficiencies, and grows revenue. Augment your workforce today with artificial intelligence technology for high performance.
Eliminate operational friction and inefficiencies that impact customer satisfaction
Reduce communication silos and the hours employees spend toggling between apps
Automate repetitive, time- consuming processes
Increase employee engagement
Grow and accelerate revenue and Increase customer loyalty
Schedule a Demo
Initiate the change with a consultation.
Tailored Advice
Collaborate with our team of CX experts to design an optimal solution for your business.
CX Excellence Readiness Coaching
We’ll equip your business with reliable technology and train your team for peak performance.
Experience Efficiency
Witness your business operate like a well-oiled machine, characterized by streamlined and precise operations.
Ensure smooth and efficient business
operations with our personalized
service. Benefit from the latest and
most reliable communication
technology to excel and achieve your goals.
Our team of communication
technology experts is committed to
understanding your unique
challenges and meticulously crafting
solutions that enhance control over
operations, sales, and critical data.
This strategic approach empowers
you and your team to excel in your
specific industry.
Supported by state-of-the-art
communication technology and our
personal attention, we assist a
diverse range of sectors—including
Government, Healthcare, Logistics,
Restaurants, Legal, Banking, and
Financial services—to maximize
efficiency and reach your goals.
Our Customers Said:
Elias Levy
I do appreciate the good work the team at LinkedIP have been doing for the past 4 years . At Great Bear Automotive as for most businesses might be , we relay 100% on the communications systems to give the best service and support for all our loyal customers. Without the Professionalism, proactive response and up to dater technology it certainly wouldn’t have been possible. thanks Mr. Licero and his team.
T Dale Williams
LinkedIP has been nothing short of amazing. They have been able to help us advance our knowledge of Xcally and troubleshoot several issues that was impacting our service performance. They are very good at explaining in detail what is happening and giving you options. I would highly recommend.
Cambrean Gray
I was referred by a friend who uses the LinkedIP for his business. My company has been using their services for a little over a year. i am very happy with the service that we receive. I always get a quick response when I need help or have questions. I definitely recommend their services.
Enhance Your Business with a Free Customer Interaction Intent Study
Let us discover how to streamline your interactions at no cost! We’ll assess the why of your customer interactions, identify interactions that can be automated and that offer the greatest impact and desired outcomes for the business. We will also pinpoint any inefficiencies and provide tailored recommendations to improve customer experience and operational efficiency.
Partnering with us leads to achieve:
Superior Customer Experience
AI-Powered Engagement to
Improve interactions with
prospects and customers
Responsive and adaptable
operations in your team
Manage all your
interactions in one place
—phone calls, SMS,
video, email, and social
media—to boost
productivity and enhance
customer experiences.
Including all the customer experience tools you need
Enterprise-Grade Phone System
Our affordable VoIP-based phone
system, operable on-premises or in the cloud, boasts 99.999% high
availability. It complies with HIPAA
and other regulatory standards,
offering over 80 productivity features including unlimited calling, HD audio and video, instant messaging, and more.
Unified Communications as
a Service (UCaaS)
A cloud-based solution that fully integrates phone calls, video, instant messaging (IM), team chat, desktop, and mobile applications, along with Contact Center features to boost your team’s productivity and meet your ultimate business communication goals.
Omnichannel and AI Powered Collaboration Platform
Enhance customer satisfaction and bridge the gap between your brand and your customers or prospects.
Enable interactions through voice,
SMS, web chat, email, and social
media including WhatsApp for
Business, Instagram DM, Facebook Messenger, Twitter, and Telegram, all from a single unified platform.
Redesign your customer experience and reduce churn.
Digital Agents
Digital agents extend your customer experience and simplify interactions. Our AI-powered Digital Agents hyper-automate the routine and repetitive conversations processed by live agents, freeing up live agents to provide value where they are needed most. This reduces labor costs, while at the same time improving your customer experience. Human like interactions result in faster self-service and frictionless experiences.
We are an award-winning customer experience services provider, linking people with digital technology to collaborate for a better future. We empower the intelligent workforce to be more productive with our comprehensive collaboration, communications, and AI portfolio. This improves customer engagement through a omni channel strategy that includes voice, SMS, video calls, team chat, web chat, messaging, AI- powered digital agents, and social media- all on a single platform.
