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FAQ Omnichannel

Questions and Answers About The Omnichannel Solution.


Bria Enterprise an Unified Communications and Collaboration Tool for your Team.

Access your lines of communications no matter anywhere you are: Phone calls, text and multimedia messaging, chat rooms and video meetings in one single place.

Online communications

Empower your Workforce with Communication Tools Designed for the Modern Business.

Instant Mobility

A cost-benefit experience in the rates of our services that make your company grow.

HD Audio & Video

Qualified and professional staff in customer service.

Collaborate Effectively

Bilingual call center agents, ready to respond to their customers.

User Friendly

We work with you to reach the desired results.

Powerful App for the Desktop and your Mobile

Bria Enterprise provides desktop and mobile soft phone applications that facilitate best-in-class calling and robust call control features.

Whether used for inbound or outbound calls, Bria makes it easy to integrate contacts from various sources, streamline communications, and manage calls and messages from one easy-to-use interface.


Cisco IP Phone
Unified Communications

Messaging with Presence Feature

Enhance and create efficiencies by offering workplace messaging and presence. Users can see presence in real-time and get in touch using the communication method that makes the most sense.

Plus 1:1 and public and private chat rooms can get answers faster than email threads. Send and receive SMS, MMS and even WhatsApp messages.

Meet with a Single Click

Bria Enterprise Business Add-on makes it even easier for your team to meet, work, and share in the same virtual space. With HD video conferencing for up to 200 participants, screen sharing, and an integrated messaging panel, connecting and collaborating couldn’t be easier.

Omnichannel Contact Center

Start Making Your Business More Collaborative with Bria Enterprise